Don’t forget to let us know if your travel plans take you outside Nigeria. That way we’ll be expecting to see foreign transactions on your Card, and you can relax, enjoy your holiday and, of course, continue to use your cards for purchases and to withdraw money. If for any reason you are unable to use your card, please contact us immediately by calling our Customer Fulfillment Centre: +256 800100030 /+256 417715100

We take a responsible approach to Customers’ money, so we are open about the charges for using your UBA Debit or Prepaid Card abroad.

You can now buy all that your heart desires with your cards.

UGX 7000 plus 2% will be charged for cash withdrawals from an overseas ATM.

When using a UBA Debit or Prepaid card abroad, watch out for a practice known as dynamic currency conversion where you are given the option of paying for goods and services in either Uganda Shillings  or the local currency. While this may seem like an appealing proposition, as you’ll know exactly how much you are spending, as a general rule, you should choose to pay in the local currency. This is because many restaurants and retailers may use an unfavourable rate of exchange to convert the price, which means you could end up paying over the odds.